Terms & Conditions
1. About Us
These Terms and Conditions apply to all orders placed with:
Brown & Geeson Ltd
Company No: 2671935
VAT No: GB 576 5834 92
Through our websites www.b-gdirect.com, www.bg-racing.co.uk, www.momo-uk.co.uk or by telephone or email.
By placing an order you agree to be bound by these Terms.
2. Orders
All orders placed with us constitute an offer to purchase goods.
A contract is formed only when we:
- accept the order; or
- dispatch the goods.
We reserve the right to refuse or cancel any order where:
- goods are unavailable
- pricing errors occur
- payment cannot be authorised
3. Prices and Payment
All prices are shown in GBP (£) unless stated otherwise.
Prices are exclusive of VAT unless clearly stated.
Payment must be made at the time of ordering using one of the payment methods available at checkout.
We accept payment via:
- credit card
- debit card
- other payment methods offered on the website
If payment authorisation fails the order will not be processed.
4. Delivery
Delivery times are estimates only and are not guaranteed.
Risk in the goods passes to the customer when the goods are delivered.
Customers should inspect goods upon delivery and notify us as soon as reasonably possible if goods are damaged, defective or incomplete.
If delivery cannot be completed due to incorrect address information or failure to accept delivery, additional delivery charges may apply.
5. International Shipping
We may accept orders for delivery outside the United Kingdom.
Where goods are shipped internationally:
- delivery costs will be confirmed before dispatch
- delivery times are estimates only
The customer is responsible for:
- customs duties
- import taxes
- local VAT
- compliance with local regulations
Unless otherwise agreed in writing, international shipments are supplied Ex Works (EXW) from our premises.
Risk passes to the customer once the goods are handed to the carrier.
We are not responsible for delays caused by customs clearance.
6. Consumer Cancellation Rights
If you are purchasing as a consumer, you have the right to cancel your order within 14 days of receiving the goods under the Consumer Contracts Regulations 2013.
To exercise this right you must notify us within the cancellation period.
Returned goods must be:
- unused
- in original packaging
- suitable for resale
The customer is responsible for return shipping costs unless goods are faulty or incorrectly supplied.
Refunds will be processed within 14 days of receiving the returned goods.
This right does not apply to:
- personalised or custom-made products
- goods manufactured to specific customer specifications
7. Returns Policy
Returns outside statutory consumer rights may be accepted at our discretion.
Returns should normally be requested within 14 days of delivery.
A Returns Authorisation Number may be required before goods are returned.
Returned goods must be unused and in original packaging.
We reserve the right to apply a restocking charge where returned goods cannot be resold as new.
8. Warranty
Unless otherwise stated, our products carry a 12-month warranty from the date of delivery against manufacturing defects.
If a product is found to be defective we will, at our discretion:
- repair the product
- replace the product
- refund the purchase price
This warranty does not apply to damage caused by:
- normal wear and tear
- misuse or neglect
- incorrect installation
- modification or unauthorised repair
- use outside intended operating conditions
Where products are manufactured by third parties, the manufacturer's warranty may apply.
This warranty is provided in addition to any statutory consumer rights under UK law.
9. Product Compatibility
Customers are responsible for ensuring that products purchased are suitable for their intended application.
Customers are responsible for confirming the correct specification, size or fitment before ordering. Returns resulting from incorrect selection or compatibility issues may be refused if the product has been installed or used.
Where vehicle compatibility or application information is provided, it is intended as a guide only. Variations between vehicle models, production changes and modifications may affect compatibility.
If you are unsure whether a product is suitable for your vehicle or application, please contact us before placing an order.
We cannot accept responsibility for incompatibility where incorrect or incomplete information has been provided by the customer or where products have been installed or used.
10. Installation
Unless otherwise stated, products should be installed by a suitably qualified professional.
We are not responsible for damage or loss resulting from incorrect installation, misuse, modification or failure to follow manufacturer instructions.
Customers are responsible for ensuring that products are installed safely and in accordance with any applicable regulations.
11. Motorsport and Competition Use
Many products sold by us are intended for high-performance or motorsport applications.
Motorsport environments expose components to extreme stress, temperature and vibration, which may significantly reduce product lifespan.
Customers are responsible for ensuring that:
- products are installed correctly
- products are regularly inspected
- products are suitable for the intended application
Failure of components used in motorsport may occur due to the extreme conditions involved and may not indicate a manufacturing defect.
Nothing in this clause limits statutory consumer rights.
12. Limitation of Liability
Nothing in these Terms limits or excludes liability for:
- death or personal injury caused by negligence
- fraud or fraudulent misrepresentation
- any liability which cannot be excluded by law
Subject to the above, our total liability arising from any order shall not exceed the value of the goods supplied.
We shall not be liable for indirect or consequential losses including:
- loss of profit
- loss of business
- loss of goodwill
12A. Fraud Prevention
We reserve the right to cancel orders where fraud is suspected or where payment authorisation cannot be verified.
Additional identification or address verification may be requested before dispatch in certain circumstances.
13. Force Majeure
We are not liable for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to:
- natural disasters
- war or terrorism
- strikes or industrial disputes
- supply chain disruption
- power or transport failures
14. Intellectual Property
All intellectual property rights in our website, product descriptions, images and branding remain our property or that of our licensors.
Content may not be reproduced without permission.
15. Governing Law
These Terms and any disputes arising from them shall be governed by the laws of England and Wales.
The courts of England and Wales shall have jurisdiction.